Glitch in Private messages

Dave/James/Hal

Not a complaint, just to make you aware that there may be a glitch in the PM system.
I got an email today with the text of a PM included that was sent yesterday, however the PM is not appearing in my msg list.

Might be just a one off, or a pointer to other issues
Pete

I've noticed that sometimes they can take a few days to appear, unless I'm missing seeing the notifications.

I do get a fair few PMs and haven't seen any misbehavior from the software in that area myself.

If you're using multiple bits of hardware just be sure that you're actually logged in on what you're looking at - e.g. I use a phone, three iPads and a couple of computers, and every once in a while for whatever reason one of them won't log me in automatically - easily missed because there isn't much that makes it obvious - and then of course the PM won't appear until I am logged in.

I'll have a look into it once Christine leaves. I'm going to be pretty busy for the next couple of days with her. Could I get a few of you to send me messages and I'll check it out.

Thanks

- James

Found the message.
It still does not appear in my inbox, but if I click the link in the email it takes me here



And if I click the little symbol the message appears below

I have also noticed that at least in my pages on 266, about a third of the photos aren't showing up, just. A total blank. Again no big deal and not complaining, just hoping we aren't at the start of another site meltdown.
I ran a website like this for a few years and these little things often grew into bigger issues.

Hi Pete,

Re the messages - what we have are two modules which messages can be read through. The JomSocial one is what you have posted the screen shot of. The other is the native Kunena one which can be accessed through the 'Private Messages' link on the top right hand corner of the forums. What I've noticed is that the messages show up in the Inbox of the latter but not always the former. I'm not sure if this is a result of which of the two the sender users or not. I'm still investigating this anomaly.

Re your thread on 266 I just had a look and all of the images are loaded for me - there are no place markers only images. If it happens again would you please take a screen shot so I can see.

Thanks

James

Hi all, just got back from Vietnam and the Philippines, a brutal assault on our senses but surprisingly enjoyable.

Will get back on board in a day or so.

Regards, David

Hi all, Private messages was a bit weird for me the last couple of week, not sure if it was my doing or not.
I sent a PM and every time I logged in the PM alert on the Right hand top said I had 1 message but I could not find one, thinking it was me I forwarded the original message to the original person I was sending it to again, still no change and no response from the person involved, I rang him and he had received it and was going to ring me, he never said if he received it twice or not and I did not ask.
I left it for a couple of weeks and it was still saying I had 1 message. I went in and deleted the 2 messages I sent and still no change so I left it for a few day and then went and had a good look at my messages, I found a message that had been sent to me some 9 months ago had the little circle next to there name green so I checked my response to that and the circle there was also green so I deleted both messages and the private message1 alert has gone so all is sorted but thought that it may be of interest to others and the administrators.

Cheers

Ewart, the messaging system is displaying conflicting info but it does still seem to work OK, I've had several successful messaging sessions in the past couple of months.

eg. on the forums it says I have 5 new private messages, but that's not correct, so there is something funny going on. You might also receive an email each month telling you there are unread messages but that's probably not correct either.

Unfortunately we'll need James to look into that aspect, there seems to be some configuration issues.

I start days off tomorrow so will be able to get my teeth into it then.

I have sent PMs in the last month to a couple of different recipients that appear in my outbox but none of them have been received.

Hi moderators, just a heads up. I have lost all my messages from my inbox and sent folders up to about two years ago... and when i go to try to msg it won't work, says there is a 'fatal error' (sounds bad! ).

ok, and now the 'Parts and Suppliers' section doesn't seem to be working...?

Hi Rick and Alister,
From this end I cant find anything wrong with messaging which doesn't mean there isn't.
We did change the system around as there issues with the site and missing links etc and now the PM's are now in the drop down box where you logout as shown in the photo.
The parts and supplies I will get on to and sort that out.

The 7th heading down and 3rd above logout
Martyn

Gday Mort
Just received PM successfully from Peter James
will see if he gets my reply and send you a test
cheers
Rick

lol thanks Mort, that works. You'd better remove the little envelope symbol just under the site heading as that's what i used to use and it must be for the 'old' msgs as described. Yeah, parts and suppliers database still not working...